SDLP Councillor Shauna Cusack has issued a warning to the public to be very cautious regarding emails which appear to be from your bank regarding your account.
She said, “I have had personal experience in receiving a number of these emails which initially appear totally genuine in their content and design. Anyone who uses online banking will be particularly at risk as they will refer directly to your type of account. They will incorporate a banks logo and will usually alert you to expiry of your account or a detection of fraudulent activity.”
'The only fraudulent activity exists within these emails. They will usually contain a link which asks you to verify your details and prevent the 'error'. Do not follow these instructions as it may give scammers direct access to your account. I immediately contacted my bank after I received similar messages to a number of my email accounts. My bank stated that, like all genuine banks they will never ask for personal details via email and that I should ignore such requests as they are scams.
‘I would urge anyone who receives such messages to make direct contact with their bank either face to face or on a publicly listed number. Staff will then ask them a number of security questions and advise as to the validity of any notifications and their policies and procedures for customer contact.”